1. Billing

All memberships are billed monthly on the same date each month.

Accepted payment methods include credit card, debit, ACH, and HSA/FSA cards.

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2. Cancellations & Holds

Memberships renew automatically unless canceled 14 days before the next billing cycle.

Pauses are allowed for vacations, medical reasons, or injuries for up to 60 days per year with written notice.

Memberships cannot be transferred or shared unless otherwise stated (Family & Friends Bundle exception applies).

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3. Guest Passes

Each member is entitled to one guest pass per month, which must be used during the same month and accompanied by the member.

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4. Discounts

Public Members receive ongoing access to member-only rates and discounts.
Membership pricing may be updated periodically with advance notice.

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5. Membership Changes

You may change to any other type of membership at any renewal time.

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6. Missed Sessions

Missed appointments are subject to the clinic’s cancellation policy.

Repeated missed sessions may result in forfeiting that visit.

Numerous offenses of missed sessions can result in termination of the membership.

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7. Communication

Updates, schedule changes, and exclusive member offers are communicated via email and/or text.

Members are encouraged to keep their contact information up to date.

 

⚖️ Friendly Reminder
Memberships are designed for flexibility and consistency — giving you access to care that fits your lifestyle while protecting your reserved time and our scheduling integrity.